Privacy Policy
Last updated: December 2, 2025
1. Introduction
Clean Close ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered accounting automation platform.
2. Information We Collect
2.1 Information You Provide
- Account information (name, email, company name)
- Financial data you upload or sync from connected services
- Communications with our support team
2.2 Information from Third-Party Services
When you connect QuickBooks Online or other accounting platforms, we access financial data necessary to provide our services. This includes:
- Chart of accounts and account balances
- Transaction history
- Company information
- Invoice and payment records
3. How We Use Your Information
We use collected information to:
- Provide, maintain, and improve our services
- Process and complete transactions
- Generate financial reports and analytics
- Communicate with you about your account
- Detect and prevent fraud or abuse
4. Data Security
We implement industry-standard security measures to protect your data:
- AES-256 encryption for sensitive data at rest
- TLS 1.2+ encryption for data in transit
- OAuth 2.0 tokens encrypted before storage
- Regular security audits and vulnerability assessments
- Access controls and authentication requirements
5. Third-Party Services
We integrate with third-party services including Intuit QuickBooks. When you connect these services, their privacy policies also apply. We do not share your QuickBooks data with third parties except as necessary to provide our services or as required by law.
6. Data Retention
We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your data at any time by contacting us. Upon account termination, we will delete or anonymize your data within 90 days, except as required by law.
7. Your Rights
You have the right to:
- Access and receive a copy of your data
- Correct inaccurate or incomplete data
- Request deletion of your data
- Disconnect third-party integrations at any time
- Opt out of non-essential communications
8. Canadian Privacy Compliance
Clean Close complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation. Canadian users have additional rights under these laws.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
10. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: [email protected]
Website: https://cleanclose.ai